Support Tiers
Recurring support that keeps UltraView performing for the life of the fleet.
Three service levels, scaled by fleet size. Every tier is priced against your site's own operational data inside the Client Portal — no generic rate card, no guesswork.
Bronze
Essential Vision
Break-fix coverage that keeps every powered unit warranted and diagnosable.
- ✓Powered-mirror break-fix
- ✓Spares provisioning
- ✓Remote diagnostics
- ✓Warranty on powered units
Silver
Professional Safety
Bronze, plus the proactive maintenance and analytics a safety-accountable site needs.
- ✓Everything in Bronze
- ✓Scheduled maintenance
- ✓Refurbishment programme
- ✓Fleet-visibility analytics
- ✓Quarterly safety audit
Gold
Safety Partner
The full safety-and-analytics partnership, with a dedicated engineer on your account.
- ✓Everything in Silver
- ✓Full analytics / SaaS platform
- ✓Ergonomics & fatigue monitoring
- ✓Compliance reporting
- ✓SLA guarantees
- ✓Dedicated engineer
Fleet-size volume pricing applies. Register in the Client Portal to see your tier rate and fleet-scaled proposal.